Candidate & Administrator Help Center
How Can We Assist You?
Find immediate answers for camera setup, browser permissions, and exam troubleshooting, or reach our technical support desk.
Webcam & Audio Check
Ensure your camera is enabled in browser site permissions. Only 1 program can access webcam hardware at a time.
Screen Sharing & Display
Choose “Entire Screen” when prompted to share your screen. Multiple monitor setups must be disconnected before testing.
Network & Disconnects
Tests are resilient to temporary drops. Reconnect promptly without closing the examination tab to resume your attempt.
Frequently Asked Questions
Flair uses computer vision algorithms directly in the browser and cloud. It continuously checks for candidate face presence, detects if multiple people enter the camera view, identifies if the candidate looks away repeatedly, and ensures no unauthorized auxiliary monitors are active.
Contact Support Desk
Have an urgent question during or after an assessment? Send us a ticket.